Attention: Effective October 31, 2024, Visa® Prepaid Card (formerly known as Vision Premier and Direct Vision) account holders with a balance of $0 and no activity since December 31, 2023, will be closed. Account holders with balances are not impacted at this time and you may continue to use your account(s) as normal. Any future decisions made that may impact your account(s) will be communicated to you in writing.

Visa^® Prepaid Card

Forgot Password

Complete the information below to create a new password for your online account.

Card Number: - - -
Card Security Code
Card Expiration Date: /
Date of Birth: / /
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Maintaining the security of your password is your responsibility. No Customer Service Representative knows or can retrieve your password for you. Representatives will never ask you for your Online Account password.

Visa Prepaid Cards are issued by The Bancorp Bank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used wherever Visa debit cards are accepted.